Frequently Asked Questions

How does this all work?

Bookieboo is a monthly subscription service, meaning  that unless you cancel ahead of time, your subscription will automatically renew each month.  

We ship out our boxes on the 20th of each month, so to allow a buffer to pack and send boxes, you must order before the 10th of the month to receive that month's box. If you order after the 10th, you will receive the following month's box.

How often will my subscription be re-billed? 

Subscriptions auto-renew on the 25th of each month. If you need to cancel your subscription, please do so before the 25th as renewals are non refundable. If you'd like to cancel your 3 or 6 month subscription, we're happy to do that, however the cancellation will not take effect until the end of the pre-paid subscription period. 

Can I give a subscription as a gift? 

Of course! There are a couple ways to do this: If you'd like to have the subscription start at the next cycle, simply choose a package as per normal. At the checkout page, tick the box next to "Is this a gift?". You can choose whether you'd like the subscription to auto renew or be a one-off. If you're not sure when the recipient would like the subscription to start, or you'd like to purchase ahead of time, check out our gift card options. The available gift card amounts correspond with the cost of subscriptions, inclusive of shipping. You will be emailed the gift card redemption code - simply print this off for the recipient or forward them the email! We include a special card with all gift subscriptions.

When will I receive my Bookieboo box?

We ship our boxes on the 20th of the month. If the 20th falls on a weekend or public holiday, we will ship on the next business day. 

How much is shipping? 

For tracked courier shipping Australia-wide, we charge a flat $9.90 fee per box. 

How do I cancel my subscription? 

Simply send an email to hello@bookieboo.com.au and we'll sort it  out for you! Of course, you'll be missed and we would love your feedback about  how we can improve. 

What comes in each box and how many books will I receive each month? 

Each Bookieboo box comes with 2-3 books and a Parent Guide to help you get the most out of your books. The Parent Guide includes literary skills, suggested discussion topics, and activities for each book. There are 2-3 sturdy board books in the Bitty Box, 2 beautiful hardcover picture  books in the Biggie Box book box, and 1 board book, 1 hardcover picture  book in the Family Box.

What if I already have one of the books?

Although we try to source new and local books, from time to time  you may have stumbled across a book before us! Just send an email to  hello@bookieboo.com.au including a photo of both books. We'll credit you  $5 off your next month's subscription. We'd love to see a photo of you  gifting the book to someone! Tag us with the hashtag #bookieboobox 

Do you offer international shipping? 

At this stage we only offer shipping within Australia, but we plan to expand to New Zealand and beyond in the near future!